FAQ
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How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and a link to track your shipment. You can also log into your account and check the status of your order anytime.
Can I make changes to my order after I’ve placed it?
We process orders quickly to get them to you as soon as possible. Unfortunately, once your order is placed, we can’t make changes. However, you can cancel your order within 30 minutes of placing it by contacting our customer support team. After that, you'll need to initiate a return once the item arrives.
What sizes do you offer?
We offer a wide range of sizes, from XS to 3XL, depending on the style. Each product page has a detailed size guide to help you find the perfect fit. If you’re unsure about sizing, feel free to contact us!
Is it safe to shop on your website?
Absolutely! We use the latest encryption technology to ensure your personal and payment information is secure. We’re committed to providing a safe and reliable shopping experience.
What should I do if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will assist you with a return or exchange.
Can I change the color or size of an item after placing my order?
Unfortunately, once an order is placed, changes to size, color, or style are not possible. However, you can initiate a return or exchange once the order arrives, and we'll help you get the right item.
Do you have a physical store?
At this time, we’re an online-only store, but we offer free shipping on orders over [Amount] to make shopping as easy as possible. Check out our new arrivals regularly to keep up with the latest trends!